Zumiez in Chandler, AZ Open now

Reviews about Zumiez

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  July 14, 2020, by Hope Tayler
  Rude, disrespectful employees and manager (Jason) I went today to exchange a shirt that was to big for me, had a small hole and a stain on it. I walked in the store and the 3 guys that work there just stared at me. I asked them twice do you guys work here. Finally a kid with orange hair said "yeah what can I help you with" i explained to him why I wanted to exchange the shirt. he replied "well do you have the tags?" I told him I didn't because I planned on wearing the shirt. He told me "I'm on my break that guy can help you" all Jason and the other guy started laughing telling him "you're a savage" "that was F****** savage dude" right in front of me. Jason the manger came and asked what I wanted and I told him and he told me no he won't exchange the shirt because I don't have the tag and I put the hole and stain there!! and I explained again for the 3rd time that I didn't even get to wear the shirt thats why I'm exchanging it and he wouldn't help me. (even when the receipt doesn't state tags need to be attached it only says I need the original receipt) I left because I was really upset and felt disrespected. I called later asking to speak to the manager and little did I know it was Jason the manager I was talking to in the store. And I told him how I didn't appreciate how rude they were telling their coworker he's a F'ing savage for telling me he's on break after he offered to help me and accusing me of the hole and stain that he was unprofessional. and he told me "well I don't think its unprofessional to follow corporate policies" and I told him he doesn't have to talk to me disrespectfully that him and all his coworker friends could have been polite and professional and he continued to tell me he wasn't doing anything wrong. Finally I said I'm calling corporate and he said great my names Jason store #106.